FAQs

We collect basic information such as your name, email address, and shipping details when you place an order. We may also collect technical data like your IP address and browser type to improve your experience.

Yes, but only with your permission. You may receive emails about new products, promotions, and updates if you choose to opt in.

You can withdraw your consent at any time by contacting us at [email protected], and we will stop using your information accordingly.

Yes, we use secure technologies such as SSL encryption and follow industry standards to protect your data from unauthorized access or misuse.

No, we currently do not offer exchanges. Please make sure to review all order details carefully before completing your purchase.

Yes, orders can be canceled within 6 hours of placement. A 10% cancellation fee will apply. After this time, cancellation may no longer be possible.

You can request a return within 30 days of delivery. Items must be unused, in original condition, and include all original packaging to be eligible for a refund.

Refunds are processed within 2 business days after we receive your return. It may take an additional 10–15 business days for the funds to appear in your account.

Orders are processed within 1–2 business days before being shipped. You will receive a confirmation email once your order is on the way.

Delivery typically takes 4–6 business days within the United States, depending on demand and seasonal conditions.

Shipping costs $5.90 for all U.S. orders, and we do not charge any additional taxes.

If your order hasn’t arrived, first check around your delivery location and contact the shipping carrier. If it still cannot be found or exceeds 30 days, contact us for support or a full refund.