Shipping Policy

At Pritchet's Shoe Services, we are committed to providing a clear, reliable, and transparent shipping experience for every customer. This Shipping Policy explains how orders are processed, shipped, and delivered, including estimated delivery times, shipping fees, tracking information, and important shipping conditions.

This policy applies to all physical products sold through Pritchet's Shoe Services, including footwear and related accessories.

Order Processing & Handling Time

All orders are processed carefully to ensure accuracy and timely shipment.

Processing Schedule

Order Processing Days: Monday - Friday
Order Cut-Off Time: 5:00 PM (EST)
Handling Time: 1 business day

Orders placed before 5:00 PM (EST) on business days will typically begin processing the same day. Orders placed after the cut-off time, on weekends, or during holidays will be processed on the next business day.

Handling time includes payment verification, order preparation, quality inspection, packaging, and carrier pickup preparation.

Shipping Methods & Delivery Services

Pritchet's Shoe Services works with trusted shipping carriers to provide dependable delivery service.

Shipping Carriers

USPS (United States Postal Service)
UPS
FedEx

The shipping carrier used for each order may vary depending on package size, destination, shipping efficiency, and operational availability.

Shipping Costs

Pritchet's Shoe Services offers free standard shipping on all eligible orders within the United States.

Free Standard Shipping

Shipping Cost: Free

No additional shipping or handling fees are charged during checkout unless otherwise stated.

Customers will be able to review all applicable charges before completing payment.

Estimated Delivery Time

Estimated delivery time includes both handling time and carrier transit time.

Shipping Stage	Estimated Time
Handling Time	1 business day
Transit Time	3 - 5 business days
Total Estimated Delivery	4 - 6 business days

Delivery times are estimates only and may vary depending on carrier operations, weather conditions, peak seasons, or address accuracy.

Order Tracking

Tracking information is provided for all shipped orders.

Tracking Details

A shipping confirmation email with tracking information will be sent once the order ships
Tracking updates may take up to 24 hours to appear after carrier pickup
Customers may track shipments directly through the carrier website

Please allow additional time for tracking systems to refresh during high-volume periods.

Shipping Destinations

Pritchet's Shoe Services currently ships within the United States only.

We do not currently ship to Alaska, Hawaii, Puerto Rico, Guam, APO/FPO addresses, or international destinations.

Shipping availability may vary depending on carrier service coverage and local delivery restrictions.

Address Accuracy

Customers are responsible for providing accurate shipping information when placing an order.

Please verify:

Street address
Apartment or unit number (if applicable)
City, state, and ZIP/postal code
Email address and phone number

Pritchet's Shoe Services is not responsible for delivery delays, lost packages, or returned shipments caused by incorrect or incomplete address information provided during checkout.

Undeliverable or Returned Packages

If a shipment is returned to us as undeliverable, we may contact the customer using the information provided at checkout.

Depending on the situation, available resolutions may include:

Reshipment of the order
Refund of the product value

Additional shipping charges may apply for reshipment requests.

Delays & Shipping Exceptions

While we work hard to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances outside our control, including: